Retail Sales Associate

1 month ago


Framingham, Massachusetts, United States Sunnyside Full time
About Sunnyside

Sunnyside is a leading cannabis retailer dedicated to providing exceptional customer experiences. Our mission is to normalize and professionalize the cannabis industry through education, innovation, and community engagement.

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Sunnyside. As a key member of our sales team, you will be responsible for providing personalized product recommendations, building strong relationships with customers, and ensuring a seamless shopping experience.

Key Responsibilities
  • Provide exceptional customer service, answering questions and addressing concerns in a professional and courteous manner.
  • Offer personalized product recommendations based on customer needs and preferences.
  • Build strong relationships with customers, fostering a loyal and repeat business.
  • Maintain a thorough knowledge of our products, including their features, benefits, and applications.
  • Ensure accurate and efficient processing of customer transactions, including cash handling and point-of-sale operations.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and empathy.
Requirements
  • High school diploma or equivalent required.
  • Minimum 1 year of customer service experience, preferably in a retail or hospitality environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and colleagues.
  • Ability to lift, carry, and balance up to 50 pounds, with assistance as needed.
What We Offer

Sunnyside offers a competitive compensation package, including a base salary, commission, and benefits. We also provide ongoing training and development opportunities to support your growth and success in the cannabis industry.



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