Customer Service Representative
3 weeks ago
PetSmart is seeking a skilled and enthusiastic Customer Service Representative to join our team in a part-time capacity. Job Overview
This role will provide exceptional customer service by welcoming customers to the store, facilitating an easy checkout process as a cashier, ensuring the safety of all living pets in the stores, and helping pet parents find exactly what they need.
Key Responsibilities
- Welcome customers to the store and create a positive shopping experience.
- Process transactions as a cashier and ensure accurate handling of customer payments.
- Maintain a safe and clean environment for all living pets in the store, including fish, reptiles, birds, and small animals.
- Assist customers in finding the right products and services to meet their needs.
What You'll Need to Succeed
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced retail environment.
- Basic math skills and accuracy with handling cash and credit transactions.
- Familiarity with store operations and ability to follow procedures.
What We Offer
- A competitive hourly rate: $15-$18 per hour (estimated salary based on 20 hours per week).
- Ongoing training and development opportunities.
- A fun and supportive work environment.
- The chance to work with a diverse team and make a difference in the lives of pets and their owners.
About Us
PetSmart is a leading pet retailer dedicated to providing a wide range of pet food, supplies, and services to help pets live happy and healthy lives. We're passionate about delivering an exceptional customer experience and creating a workplace culture that's inclusive, supportive, and fun.
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