Technical Support Specialist

5 days ago


Port Charlotte, Florida, United States Collabera Full time
Job Description

As a Technical Support Specialist at Collabera, you will play a crucial role in assisting customers throughout the inventory process. Your primary responsibility will be to provide top-notch support to customers, ensuring they have a seamless experience with our equipment and services.

Key Responsibilities:
  • Assist customers with setting up and operating our equipment to conduct inventories successfully.
  • Coordinate internal operational activities to ensure timely processing of orders and requests.
  • Prepare and enter client information/requests into the department's database to document customer interaction and resolution.
  • Provide guidance on company products and services, directing callers to appropriate resources when necessary.
  • Escalate complex questions to senior representatives for further assistance.
Requirements:
  • Technical expertise in inventory management and customer support.
  • Excellent communication and problem-solving skills.
  • Ability to work under close supervision and prioritize tasks effectively.

Why Collabera? We offer a dynamic work environment, opportunities for growth and development, and a commitment to excellence in customer service. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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