Locker Room Attendant
4 days ago
We are seeking a highly skilled and detail-oriented Locker Room Attendant to join our team at Four Winds Casino. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our Locker Rooms and Pool Area, providing a clean and safe spa experience for our guests.
Key Responsibilities- Provide exceptional guest service, ensuring that supplies are available and facilities are kept clean and in safe condition at all times.
- Monitor guests, ensuring their safety by showing them proper use of facilities and preventing overuse of facilities such as steam rooms, saunas, and pools.
- Assist guests with locker locks as needed and maintain a positive and cooperative attitude when interacting with guests.
- Adhere to Four Winds Casinos standards for guest service and refer guest problems or complaints to supervisor according to guest problem resolution policy.
- Keep a daily log of activities performed to ensure that the Locker Rooms are maintained to facility standards.
- Continually stock and upkeep lockers, clean all surfaces, showers stalls, restrooms, and other areas in compliance with facilities sanitation standards.
- Fold and stock towels, robes, sheets, and other linens in the appropriate storage areas within the facility.
- Assist with moving dirty or clean linen via rolling carts from the hotel's laundry area.
- Monitor and maintain steam, showers, saunas, etc., and notify Maintenance when facilities need servicing.
- Report and document any observed or known safety hazards, conditions, or unsafe practices and procedures to management immediately.
- Perform other duties assigned by the Spa Manager, including stocking of treatment rooms and other supplies when needed.
- High school diploma or general education degree (GED) preferred.
- Must possess a positive and cooperative attitude, be able to work with a variety of people, and remain calm under pressure.
- Ability to perform a variety of responsibilities, including guest service, cleaning, and maintenance of Locker Rooms.
- This position requires a LEVEL 4 Gaming License.
The employee is regularly exposed to risk of exposure to cleaning and other chemicals used for services and in the maintenance of the property. The noise level in the work environment is usually moderate, with occasional loud noise when on the casino floor. A casino environment is typically smoky.
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