Maintenance Professional II
3 days ago
About the Role: Under the supervision of the Maintenance Manager, you will assist in maintaining the property's curb appeal, coordinate make-readies and move-in/move-out schedules, perform general maintenance repairs, conduct preventative maintenance, and oversee construction/rehabilitation needs. Your primary goal will be to assist the leasing staff in achieving occupancy goals and resident retention by providing a quality living experience for residents.
Responsibilities:
- Assist with daily activities of the property's maintenance team, applying GK policies and procedures to all maintenance operations.
- Ensure all work is completed according to GK standards.
- Collaborate with the Maintenance Manager to coordinate the move-in schedule and ensure timely completion of all repairs in preparation for new residents.
- Manage open service requests through Onesite, completing work orders within 24-48 hours.
- Communicate with the Maintenance Manager regarding work status and potential issues, reporting any potential liabilities.
- Comply with GK's key control policy, securing all keys and obtaining authorization before taking them home.
- Deliver exceptional customer service to residents.
- Communicate with the Maintenance Manager to maintain an up-to-date supply inventory on equipment, tools, and supplies.
- Help maintain a clean and attractive environment around the leasing office, clubhouse, pool, laundry rooms, mailrooms, and common areas.
- Pick up trash on the property and in common areas, including driveways, parking lots, curbs, trash receptacles areas, exterior hallways, breezeways, laundry rooms, mailrooms, and public areas.
- Ensure policies and procedures, as well as safety and compliance expectations, are met.
- Assist with scheduling, monitoring, and conducting preventative maintenance on various equipment, electrical and plumbing systems, HVAC, swimming pool(s), carpentry, drywall, exterior structural, and appliances.
- Work with the Maintenance Manager to complete monthly and annual inspections on time.
- Comply with GK Management career apparel requirements.
- Report to the Maintenance Manager any inoperable vehicles on property, leaks, mold, injuries, criminal activity, and submit incident reports immediately.
- Participate in safety meetings and perform work duties in a safe and efficient manner, adhering to company safety policies.
- Respond promptly to resident complaints, concerns, and requests, working with the Maintenance Manager to resolve issues.
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