Technical Support Specialist

7 days ago


Lake Mary, Florida, United States Eliassen Group Full time
Job Description

We are seeking a skilled Desktop Support Analyst to join our Production Services team, providing exceptional onsite support to over 600 users. This role is crucial in ensuring seamless IT operations.

The ideal candidate will have a strong technical background, excellent customer service skills, and the ability to work effectively in a team environment.

Key Responsibilities:
  • Provide onsite support for IT-related activities and initiatives.
  • Assist with new hire onboarding, including setting up workstations and providing initial training on company systems and applications.
  • Perform hardware break/fix tasks, ensuring minimal downtime for users.


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