Maintenance Operations Manager
4 days ago
About the Job
The YM & YWHA of Washington Heights & Inwood is seeking a highly skilled Maintenance Operations Manager to oversee the upkeep and maintenance of its 14-story, 100-unit apartment building for older adults. As a key member of our facilities team, you will be responsible for ensuring the proper functioning of all building systems, common areas, and maintenance spaces.
Key Responsibilities:
- Perform general electrical, mechanical, plumbing, flooring, and painting work in tenant apartments and common areas.
- Supervise two full-time staff members in their daily maintenance responsibilities.
- Prepare apartments for new tenants, including replacing flooring, stripping and waxing, plastering, and painting.
- Conduct thorough annual physical inspections of all apartments and address any disrepair or potential hazards.
- Respond to facility emergencies promptly and effectively.
- Interact with older adult tenants in a polite and professional manner.
- Track and repair work orders from tenants in a timely fashion.
- Set up and break down rooms for various programs throughout the day.
- Monitor meters and gauges to ensure the proper operation of equipment.
- Inspect and maintain all building systems, including boilers, hot water heaters, fire extinguishers, back-up generators, and elevators.
- Keep property clean and safe at all times, including removal of litter and snow from walkways and backyards.
- Oversee construction projects, such as elevator modernizations, facade repairs, roof replacements, and boiler upgrades.
- Negotiate and manage maintenance contracts for services like elevator maintenance, exterminator services, fire alarm testing, compactors, generators, and landscaping.
- Develop emergency response protocols and procedures.
- Inventory tools, parts, and supplies, and submit requests for additional materials as needed.
- Maintain cleanliness and organization of maintenance areas on an ongoing basis.
- Create a list of potential contractors for various tasks, including electricians, plumbers, and other specialists.
- Analyze bids for materials and outside contractors.
- Be available for facility emergencies during non-working hours when the Director of Facilities is unavailable.
- Oversee contracted security guards and building safety protocols.
Requirements and Qualifications
- Familiarity with building maintenance, operations, and management principles.
- Strong organizational, communication, and problem-solving skills.
- Able to work independently and collaboratively as part of a team.
- Experience supervising staff members.
- Knowledge of relevant laws, regulations, and codes.
- Able to analyze and resolve complex issues.
- Excellent customer service and interpersonal skills.
Benefits
- $65,000 per year (FLSA Exempt).
- Generous Paid Time Off.
- Competitive benefits package (Health Insurance; Retirement Plan; Optional 403b Plan; Life Insurance; Flexible Spending Account; Commuter Benefit Plan).
About Us
The YM & YWHA of Washington Heights & Inwood is a thriving not-for-profit human services organization in Northern Manhattan, serving people of diverse backgrounds and ages since 1917. We offer a wide range of educational, recreational, and social services and programs that focus on improving the quality of life for our community members. Our mission is to create a nurturing environment that welcomes everyone, regardless of ethnicity, age, or background.
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