Shift Lead Captain
2 months ago
Towne Park is a leading hospitality services company dedicated to delivering exceptional experiences for patients, visitors, and guests. Our commitment is to create smiles by providing compassionate service that eases anxiety and makes a lasting impact.
Job SummaryThe Guest Service Captain is a key role in ensuring the smooth operation of our services. Under the direction of the Account Manager, this individual will orchestrate the service experience for hotel guests, working alongside coworkers to meet or exceed site service standards. Additional duties involve coordination, administration, and troubleshooting, with a focus on providing exceptional customer service.
Key Responsibilities- Maintain a pleasant, friendly, and professional demeanor with all guests, client staff members, and coworkers.
- Open all vehicle and hotel doors for guests, check in arriving guests, and explain vehicle parking and retrieval procedures.
- Use proper phone etiquette, post up in appropriate areas, and conduct an effective room presentation when providing bell services for guests.
- Promote a teamwork philosophy through leading by example and effective communication skills.
- Issue claim checks to guests, complete ticket information, and secure all keys on a belt clip or in a locked key box.
- Assist the Account Manager as needed to build work schedules and make calls on behalf of the manager to notify fellow associates of schedule changes or openings.
- High school diploma or general education degree (GED)
- Must be at least 18 years of age and be able to pass a criminal background, MVR, and drug screen
- Must complete the Wheelchair Safety Training course provided by Towne Park
- Six (6) months related experience and/or training; OR equivalent combination of education and experience
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Shift Lead Captain
1 month ago
Lansing, Michigan, United States Towne Park Full timeJob Title: Guest Service CaptainAt Towne Park, we're committed to delivering exceptional experiences that create smiles. As a Guest Service Captain, you'll play a vital role in orchestrating the service experience for hotel guests, working alongside your colleagues to ensure our site's service standards are met or exceeded.Key Responsibilities:Maintain a...
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Shift Lead Captain
4 weeks ago
Lansing, Michigan, United States Towne Park Full timeAbout Towne ParkTowne Park is a leading hospitality services company dedicated to delivering exceptional experiences for patients, visitors, and guests. Our commitment is to create smiles by providing compassionate service that eases anxiety and makes a lasting impression.Job SummaryThe Guest Service Captain is a key role in ensuring the smooth operation of...
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Production Lead
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Emergency Room Registered Nurse
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Travel Nurse CVOR
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Travel Nurse RN Med Surg
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Nurse Leader Opportunity
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Travel Nurse RN CVOR
2 months ago
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Surgical Travel Nurse
3 months ago
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Travel Nurse RN Position
3 weeks ago
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Travel Nurse RN Med Surg
4 weeks ago
Lansing, Michigan, United States Lead Health Full timeJob Title: Med-Surg / Telemetry Travel Nurse RNLead Health is seeking a skilled Med-Surg / Telemetry Travel Nurse RN to join our team in Lansing, Michigan.Job Summary:We are looking for a highly motivated and experienced Med-Surg / Telemetry Registered Nurse to work with our client in Lansing, Michigan. The ideal candidate will have a strong background in...
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FOH Shift Supervisor
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Seasonal Holiday Shift Lead
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Weekend Shift Production Team Lead
3 weeks ago
Lansing, Michigan, United States General Motors Company Full timeAre you a seasoned professional looking for a challenging role in a dynamic environment?General Motors Company is seeking a skilled Weekend Shift Production Team Lead to join our team.The ideal candidate will have experience in production management, supply chain optimization, and team leadership.Responsibilities will include:Leading a team of production...
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1st Shift Production Lead
3 weeks ago
Lansing, Michigan, United States Gold Standard Staffing Full timeJob Summary:As a 1st Shift Production Lead for a Tier One Automotive supplier, you will be responsible for the operation of a section on the Manufacturing floor, supporting the Supervisor with the day-to-day management of their manufacturing area, leading a group of team members, and ensuring an efficient flow of operations to achieve business targets.Key...
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Shift Manager
4 weeks ago
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Shift Leader
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Shift Manager
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Maintenance Operations Lead
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