Wellness Coach

4 weeks ago


Statesville, North Carolina, United States YMCA of Northwest North Carolina Full time
Job Summary

The YMCA of Northwest North Carolina is seeking a highly motivated and enthusiastic Wellness Coach to join our team. As a Wellness Coach, you will play a key role in increasing membership growth and retention by building authentic personal relationships with members, volunteers, and co-workers.

Key Responsibilities
  • Strengthen member commitment through authentic personal relationships and connections
  • Partner with the Member Experience Representative to create a welcoming and seamless connection experience for new members
  • Provide individual supervision and encouragement during new members' uFit sessions
  • Track new members in their wellness program and schedule follow-up appointments
  • Assist all members on equipment, answering questions and demonstrating proper use
  • Maintain a clean and safe exercise environment
  • Report equipment problems to the Wellness Director and place 'out of service' signs according to YMCA protocol
  • Communicate daily with the Member Experience Representative regarding new member uFit appointments
Requirements
  • High school diploma or general education degree (GED) required; college degree preferred
  • Computer skills and the ability to learn appropriate computer programs related to the position
  • Ability to lift 50 pounds
  • Excellent customer service skills
  • Strong member engagement skills; outgoing personality and a desire to be helpful to others
  • Current certification in CPR/First Aid/AED/Oxygen administration or obtain certification within 30 days of hire
Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

While performing the duties of this job, the employee is required to stand or walk the majority of the four-hour shift; the employee is frequently required to push, pull, balance, bend, twist, squat, kneel, and reach; the employee must frequently lift and/or move objects up to 20 pounds and occasionally lift and/or move objects up to 50 pounds.

The employee is regularly required to see, hear, and talk.

The employee is frequently exposed to moving parts of exercise equipment and cleaning supplies (chemicals) for wiping down exercise equipment.


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