Bilingual Military Field Consultant

4 days ago

Del Rio, Texas, United States Cognosante Full time
About the Role

Cognosante is seeking a highly skilled and experienced Bilingual Military Field Consultant to join our team. As a Field Consultant, you will travel throughout your assigned region to support events that increase awareness of military community services, collaborate with existing family support resources, identify recommendations to address service gaps, and form relationships with community service providers, military services, and regional and local representatives.

Key Responsibilities
  • Travel throughout assigned region to support events and provide information and referrals to Service members and families.
  • Provide non-medical individual and family counseling, personal and family life education, PFM services, information and referral services, deployment assistance, SECO, exceptional family member services, child abuse prevention and response services, domestic violence prevention and response services, MWR services, and transition assistance, when requested and approved by the Government.
  • Maintain an online repository of state-specific information on Government-approved family programs and support resources.
  • Identify problems and/or gaps in available services/resources and determine methods to fill gaps and enhance existing support system efforts, in collaboration with Military OneSource, DoD, State Joint Force HQ, and civilian community resources.
  • Participate in, and facilitate collaboration between, military and civilian agencies to improve coordination.
  • Provide briefings and trainings to share information that brings related groups together, when approved by the Government.
Requirements
  • US Citizen and fluently bilingual in English and Spanish.
  • Possess strong customer service skills, knowledge of call center operations, and knowledge of the military lifestyle.
  • Holds a Bachelor's degree (or equivalent work experience).
  • Possesses 10 years of prior military experience as: Active Duty, National Guard, or Reserve service member, or the spouse of a member, or relevant civilian knowledge and experience working in Military Service programs (military departments and family service-type programs).
  • Possesses an additional 5 years of work experience consisting of some combination of prior military experience, marketing, sales, recruiting, education, or other similar networking-intensive work.
  • Must undergo criminal history and fingerprint check.
  • Must submit to and successfully pass a DoD-initiated Tier 2 (Low-Risk) Suitability Investigation.
  • Must be willing to travel up to 80% within assigned geographical area of responsibility, usually by own vehicle.
  • Must reside within 50 miles of: Joint Base San Antonio, TX; Dyess AFB, TX; Fort Bliss, TX; Fort Cavazos, TX; Goodfellow AFB, TX; or Laughlin AFB, TX.
What We Offer
  • Comprehensive and competitive pay, benefits, services, and programs to eligible employees and their dependents.
  • Optimal health and productivity of our employees.
  • Employee retention and attraction.
  • Work-life balance to ensure our employees succeed inside and outside of the office.
Compensation

The pay range for this job is determined by various factors, including but not necessarily limited to location, responsibilities of the job, and alignment with market data.

When determining a salary for this role, the following factors may be taken into consideration - contract-specific affordability, education, knowledge, skills, competencies, and experience.

The estimate displayed represents the salary range for this position and is just one component of Cognosante's total compensation package for employees.

It is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee.

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