Retail Store Manager at Monmouth Trading Cards

2 weeks ago


Marlton, New Jersey, United States Monmouth Trading Cards & Collectibles Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Monmouth Trading Cards & Collectibles in Marlton, NJ. As a Retail Store Manager, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and meeting sales targets.

Key Responsibilities
  • Store Operations: Oversee all store operations, including opening and closing procedures, cash handling, and maintaining a clean and organized store environment.
  • Team Management: Recruit, train, and supervise store staff, fostering a positive work environment and motivating the team to achieve sales goals.
  • Customer Service: Provide exceptional customer service by assisting customers with product inquiries, resolving complaints, and ensuring high customer satisfaction.
  • Sales & Marketing: Develop and implement sales strategies to meet revenue targets, organizing in-store events, promotions, and community outreach programs to drive foot traffic and sales.
  • Inventory Management: Manage inventory levels, conduct regular stock checks, and ensure accurate product displays, coordinating with suppliers to maintain stock availability.
  • Reporting: Monitor and analyze sales performance, prepare sales reports, and present insights to senior management, implementing corrective actions to address any issues.
Qualifications
  • Proven experience as a Retail Store Manager or in a similar managerial role.
  • Strong leadership and team management skills.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong organizational and problem-solving abilities.
  • Knowledge of the trading card industry is a plus.
  • Proficiency in using point-of-sale (POS) systems and inventory management software.
What We Offer
  • Competitive salary and performance-based incentives.
  • Paid time off and holidays.
  • Employee discount on store products.
  • Opportunities for career advancement and professional development.


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