Retail Sales Associate

3 days ago

Wilmington, Delaware, United States H&M Group Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at H&M Group. As a Retail Sales Associate, you will play a key role in delivering exceptional customer service and driving sales in our stores.

Key Responsibilities
  • Provide outstanding customer service and ensure a positive shopping experience for our customers.
  • Support the maintenance of a neat and tidy sales floor, including folding, hanging, displaying, and merchandising garments according to H&M guidelines.
  • Unload delivery trucks, receive, open, and unpack merchandise, and label merchandise with security tags within efficiency timeline goals.
  • Process, stock, and replenish garments on the sales floor and stock room.
  • Ring on the register, report, and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bags following register best practices.
  • Educate and promote our H&M Loyalty program to our customers.
  • Share knowledge and skills with colleagues, offering help where needed to build a positive working environment.
  • Work in accordance with H&M standards and local legislation, ensuring the safety and security of yourself, colleagues, and customers at all times.
Requirements
  • Passionate about customer service and helping people find their style.
  • Able to work in a fast-paced environment and multitask effectively.
  • Inclusive, positive, creative, and willing to learn on the job.
  • A team player with a flexible approach.
  • Able to lift in excess of 20 pounds and stand for long periods of time.
About H&M Group

H&M Group is a dynamic and inclusive company that values diversity and equality. We offer a range of benefits, including a staff discount card, useable on all our H&M Group brands in stores and online. We also offer a quarterly store performance-based bonus and opportunities for career development and growth.

We are committed to creating a positive and inclusive work environment, where everyone feels valued and respected. If you are passionate about customer service and fashion, and are looking for a challenging and rewarding role, we encourage you to apply.

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