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Medical Operations Coordinator

2 months ago

Edina, Missouri, United States Allina Health Full time
Job Summary

Allina Health is a leading healthcare organization that prioritizes patient-centered care. As a Medical Operations Coordinator, you will play a vital role in ensuring the smooth operation of our clinical departments. If you are passionate about delivering exceptional patient experiences, consider joining our team.

Key Responsibilities
  • Scheduling and Coordination
    • Schedule and reschedule patient appointments, procedures, and tests with multiple providers.
    • Verify insurance and obtain prior authorizations as needed.
    • Manage the patient outcome tool, including preparation and distribution.
  • Administrative Support
    • Provide department reception and patient check-in services.
    • Offer telephone support and route messages accordingly.
    • Track insurance verification using multiple systems.
  • Chart Preparation
    • Analyze patient records to determine if outside documents are needed.
    • Review patient consent forms and ensure they are updated.
    • Obtain and index outside documents into the electronic medical record.
  • Other Duties
    • Perform other tasks as assigned by management.
Requirements
  • Must be 18 years of age with education and/or experience needed to meet required functional competencies.
Preferred Qualifications
  • High school diploma or GED.
  • Post-secondary education in a medical field.
  • 2-5 years of experience in a medical office, including administrative support, scheduling, customer service, and working knowledge of Microsoft Suite and electronic medical records.
Physical Demands
  • Sedentary work with occasional lifting of up to 10 pounds.