Clinical Care Transition Specialist

5 days ago


Duncan, South Carolina, United States Option Care Health Full time
Job Title: Clinical Care Transition Specialist

At Option Care Health, we are committed to providing extraordinary care that changes lives. As a Clinical Care Transition Specialist, you will play a critical role in ensuring seamless transitions for patients from hospital to home or alternative site care.

Key Responsibilities:
  • Proactively establish and maintain relationships with referral sources to increase sales and patient starts.
  • Interact with area service providers to sell Option Care services that can assist in the care for discharging patients.
  • Conduct assessments of patients selected by the hospital to ensure they are viable candidates for alternative site care.
  • Use sales techniques to educate patients, their families, and facility staff about the services and products provided by Option Care.
  • Provide hands-on, in-person education to patients and their caregivers to achieve timely discharge and therapy independence.
  • Effectively communicate with agency staff, medical teams, patients, and families throughout the discharge process to implement an effective treatment plan.
  • Collect, review, and complete pre-admission information and secure related signoff.
  • Partner with Account Manager and Regional Sales Director to create and execute area business and growth plans.
  • Communicate frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting Option Care services.
  • Participate in educational and promotional programs to patient/caregiver and referral sources.
  • Maintain confidentiality of patient and proprietary information and observe legal guidelines for safeguarding confidentiality.
Requirements:
  • Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice and at least 2 years of experience in the healthcare industry.
  • Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
  • Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
  • Basic PC skills: able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
  • Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
  • Access to a reliable means of transportation to travel to care facilities, home visits, and multiple hospitals.
Benefits:
  • 401k
  • Dental Insurance
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time off
  • Vision Insurance

Option Care Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, engaging, and rewarding for all team members.



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