Hearing Instrument Specialist

5 days ago


New Orleans, Louisiana, United States Oticon Full time

About the Role:

We are seeking a highly skilled and compassionate Hearing Instrument Specialist to join our team at Oticon. As a key member of our hearing healthcare team, you will play a vital role in helping individuals with hearing loss achieve improved communication and quality of life.

Key Responsibilities:

  • Provide clinical expertise to diagnose and treat hearing loss, ensuring a positive patient experience.
  • Grow and maintain the practice, achieving all financial goals while offering best-in-class modern hearing healthcare assessment and treatment.
  • Create an exceptional patient journey through patient care and appropriate treatment options.
  • Provide quality care and aftercare of dispensing services, including hearing tests, hearing aid fittings, education, and training.
  • Perform checks on hearing aids and other amplification devices, including troubleshooting, repairs, and cleaning.

Requirements:

  • Maintain an active Hearing Aid Dispensing License in accordance with state requirements.
  • A minimum of two years of professional experience, with previous experience in selling hearing aids in an Audiology/dispensing practice.
  • Maintain continuing education requirements based on state requirements.
  • Ability to operate audiometric equipment and interpret results.
  • Exceptional critical thinking skills to analyze patient situations.
  • Excellent interpersonal skills to engage and motivate patients and third parties.
  • Skill in handling sensitive matters and patients with tact, courtesy, and discretion.
  • Demonstrated ability to manage multiple tasks efficiently, including determining priorities, organizing work, and working independently in a fast-paced environment.

What We Offer:

  • Paid time off / Company paid holidays / floating holidays
  • Health/Medical/Dental/Vision
  • Competitive 401(k) Program
  • Exclusive Discounts & Programs
  • Education Expense Reimbursement
  • Basic life and AD&D insurance

Why Join Oticon?

We are an Equal Opportunity / Affirmative Action employer, committed to creating a diverse and inclusive work environment. Our team is passionate about delivering exceptional hearing healthcare, and we're excited to welcome a talented Hearing Instrument Specialist to our team.



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