Configuration and Process Expert
3 weeks ago
About the Role
We are seeking a highly skilled Configuration and Process Expert to join our team at San Francisco Health Plan. In this role, you will be responsible for designing and implementing new configurations for our Care Management Software Application (Jiva) to improve system functionality and efficiency. You will work closely with our IT department and other areas of the organization to ensure that all changes are implemented correctly and efficiently.
About the Team
You will be part of a dynamic team that values collaboration and teamwork. Our team is comprised of experienced professionals who are passionate about delivering high-quality results and making a positive impact in the community. We believe in fostering a culture of innovation, creativity, and continuous learning.
Responsibilities
- Design and implement new configurations for our Care Management Software Application (Jiva) to improve system functionality and efficiency.
- Work cross-functionally to deliver system functionality to support streamlined and efficient processes.
- Develop and recommend operational processes and/or process improvements.
- Document functional specifications for system solutions and enhancements to existing business systems.
- Communicate results through written documents and maintain configuration database.
Requirements
- Bachelor's degree (e.g., BS), which may be substituted with equivalent work experience.
- At least one year of experience as a Business Systems Analyst and/or Configuration Analyst.
- Prior experience at a healthcare organization.
- Prior testing experience and configuration on care management software.
- PC literacy; MSOffice skills (Outlook, Word, Excel, PowerPoint), Sharepoint.
About Us
San Francisco Health Plan is proud to offer a comprehensive compensation package, including a salary range of $79,000 - $90,000 per annum, plus benefits and opportunities for professional growth and development.
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