Customer Service Representative

3 days ago


Minocqua, Wisconsin, United States Peoples State Bank Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Peoples State Bank. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling primary vault teller responsibilities, and ensuring accurate information and exemplary service to our customers.

Key Responsibilities:
  • Provide top-notch customer service to our customers, ensuring their needs are met and exceeded.
  • Handle primary vault teller responsibilities with precision and efficiency.
  • Oversee customer and bank transactions, ensuring accuracy and attention to detail.
  • Assist with transactions and guide new staff members, demonstrating leadership skills and expertise.
  • Contribute to a positive and supportive team culture, driving deposit growth and cross-selling opportunities.
Requirements:
  • High school diploma or equivalent.
  • Preferred banking and/or CSR operations experience.
  • Strong attention to detail and accuracy in cash-handling.
  • Good computer skills.
  • Excellent interpersonal and communication skills.
  • Demonstrated leadership skills and ability to balance multiple tasks in a fast-paced environment.
About Peoples State Bank:

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. We are committed to providing exceptional benefits, flexibility, and teamwork that brings out the best in our employees. Join us in shaping the future of banking and making a real difference in the lives of our customers and community.



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