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Concierge Assistant

1 month ago

Atlanta, United States Please Select Community NameBrand Full time
Job Summary

We are seeking a highly skilled and compassionate Concierge to join our team at Please Select Community Name/Brand. As a key member of our community, you will be responsible for providing exceptional customer service and support to our residents, guests, and vendors.

Key Responsibilities
  • Provide warm and welcoming greetings to residents and visitors, ensuring a positive first impression of our community.
  • Assist with administrative tasks, including answering phone calls, processing reports, and maintaining accurate records.
  • Monitor surveillance cameras, door alarms, and life safety systems to ensure the safety and security of our residents and property.
  • Deliver packages, plants, and prescription medications to residents, as requested.
  • Maintain a clean and organized sign-in/out log for community keys and gate passes.
  • Collaborate with other departments to provide exceptional customer service and support.
  • Respond promptly to resident and family concerns, ensuring a high level of customer satisfaction.
Requirements
  • Three months of related experience preferred.
  • Excellent communication and interpersonal skills, with the ability to communicate clearly and effectively in English.
  • Highly proficient computer skills, with proficiency in Outlook, Excel, and Word.
  • Compassionate, professional, kind, engaging, empathetic, and helpful demeanor.
  • Ability to work as part of a team and handle multiple tasks efficiently.
  • Ability to make independent decisions when circumstances warrant such action.
What We Offer

Senior Lifestyle offers a comprehensive benefits package to eligible team members, including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. We also offer DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Please note that Senior Lifestyle requires all employees to provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.