Host - Guest Experience Specialist

1 month ago


Avon, Indiana, United States Charbonos Full time
Job Title: Host - Guest Experience Specialist

As a Host - Guest Experience Specialist, you will be the first point of contact for our guests, setting the tone for their dining experience. Your warm and welcoming demeanor will ensure that guests feel valued and appreciated.

Key Responsibilities:

  • Manage the waitlist and reservations, ensuring that guests are informed of wait times and made comfortable while they wait.
  • Escort guests to their tables, presenting menus and providing any necessary assistance.
  • Communicate effectively with servers, bussers, and kitchen staff to ensure efficient seating and service.

Requirements:

  • Excellent customer service and communication skills.
  • Ability to remain calm and professional in high-pressure situations.
  • Familiarity with reservation systems or software is a plus.

Physical Requirements:

  • Ability to stand, walk, and move around the restaurant for extended periods.
  • Occasionally lift and carry items up to 20 pounds.

We offer competitive compensation and opportunities for growth within our restaurant. If you are a hospitality-focused individual who enjoys creating a positive first impression and ensuring an exceptional guest experience, we encourage you to apply.



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