Retail Experience Specialist

5 days ago


Bellevue, Nebraska, United States JOANN Stores Full time
About the Job:

We are seeking a Retail Experience Specialist to join our team at JOANN Stores. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales through product knowledge and innovative merchandising, and maintaining a high level of productivity and attention to detail.

Responsibilities:
  • Engage with customers, providing personalized service and recommendations to enhance their shopping experience.
  • Process customer transactions efficiently and accurately, using professional communication skills.
  • Lift and move merchandise to stock shelves and displays, ensuring all products are properly sorted and displayed.
  • Maintain a clean and organized sales floor, including cleaning and recovering shelves, putting away returns, and cleaning up spills or messes.
  • Participate in store activities, such as Education Classes and Custom Framing, to engage customers and promote the JOANN brand.
  • Drive sales through product knowledge, suggestive selling, and innovative merchandising, building strong customer relationships and promoting the JOANN brand.
  • Collaborate with Store Management and other Team Members on projects, providing support and assistance as needed.
Requirements:
  • No minimum education requirement; High School Diploma or equivalent preferred.
  • No experience required, but 1-3 years of experience in a customer-centric environment preferred.
Benefits:
  • Estimated Salary: $30,000 - $45,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Generous paid time off and sick leave.
  • Ongoing training and development opportunities.


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