Retail Experience Specialist
5 days ago
We are seeking a Retail Experience Specialist to join our team at JOANN Stores. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales through product knowledge and innovative merchandising, and maintaining a high level of productivity and attention to detail.
Responsibilities:
- Engage with customers, providing personalized service and recommendations to enhance their shopping experience.
- Process customer transactions efficiently and accurately, using professional communication skills.
- Lift and move merchandise to stock shelves and displays, ensuring all products are properly sorted and displayed.
- Maintain a clean and organized sales floor, including cleaning and recovering shelves, putting away returns, and cleaning up spills or messes.
- Participate in store activities, such as Education Classes and Custom Framing, to engage customers and promote the JOANN brand.
- Drive sales through product knowledge, suggestive selling, and innovative merchandising, building strong customer relationships and promoting the JOANN brand.
- Collaborate with Store Management and other Team Members on projects, providing support and assistance as needed.
- No minimum education requirement; High School Diploma or equivalent preferred.
- No experience required, but 1-3 years of experience in a customer-centric environment preferred.
- Estimated Salary: $30,000 - $45,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Generous paid time off and sick leave.
- Ongoing training and development opportunities.
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