Customer Experience Specialist

2 days ago


Bellevue, Nebraska, United States JOANN Stores Full time

At JOANN Stores, we're on a mission to deliver exceptional customer experiences and drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. As a Customer Experience Specialist, you will inspire creativity within our customers and make JOANN their Happy Place.

Responsibilities:
  • Drive Sales: Proactively engage with customers to provide personalized service, promote products, and increase sales.
  • Improve Customer Experience: Deliver a seamless shopping experience by greeting every customer, using the F.A.S.T. service model, and resolving any issues promptly.
  • Maintain Store Appearance: Ensure the store is clean, well-organized, and visually appealing at all times.

We offer an estimated salary of $17-$22 per hour, based on location and experience. As a valued member of our team, you'll enjoy benefits such as medical, dental, and vision plans, company-paid life insurance, and more.



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