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Customer Service Representative

2 months ago

Dunn, North Carolina, United States Carvana Full time
Customer Service Representative

At Carvana, we're revolutionizing the car buying experience. As a Customer Service Representative, you'll play a critical role in ensuring our customers receive exceptional service. Your responsibilities will include:

  • Facilitating and coordinating vehicle deliveries to and from customers
  • Interacting with customers through various channels, including in-person, phone, email, and text
  • Maintaining accurate records of customer interactions
  • Completing pre-delivery checklists to ensure vehicles are ready for delivery
  • Responding promptly to customer requests and resolving issues in a timely manner
  • Accurately completing customer paperwork

In return for your hard work, Carvana offers:

  • Medical, dental, and vision benefits
  • 401(k) with company match
  • Career growth opportunities within a culture that promotes from within

We're looking for a dedicated and customer-focused individual to join our team. If you're passionate about delivering exceptional service, we encourage you to apply.