Epic Systems Support Specialist

3 days ago


Baltimore, Maryland, United States Kennedy Krieger Institute Full time

About the Job

The Kennedy Krieger Institute is seeking a highly skilled Epic Systems Support Specialist to join our team. As an integral part of our IT department, you will play a critical role in ensuring the smooth operation of our clinical applications within the Epic system.

Key Responsibilities

  • Collaborate with the Application Manager and training team to develop, optimize, and maintain clinical applications within the Epic system
  • Provide assistance with Helpdesk support for assigned Epic applications
  • Work closely with End Users to provide optimal support for the system
  • Participate in workflow creation, design, development, and testing of the system
  • Analyze technical issues and resolve issues associated with Epic software

Requirements

  • Bachelor's degree required
  • 0-4 years' experience in healthcare or healthcare operations required
  • Epic certification in all applications in their area and other related areas within 3 months of training/date of hire
  • Additional years of experience in programming and application support functions may substitute for a portion of the required education; or any equivalent combination of education, training, and experience

What We Offer

  • A competitive salary range: USD $54,410.00/Yr - USD $94,462.00/Yr
  • A dynamic and supportive work environment
  • Opportunities for growth and professional development

Equal Opportunity Provider & Employer



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