Mobile Retail Associate

3 weeks ago


New Berlin, Wisconsin, United States T-Mobile Full time

Job Overview:

As a Mobile Associate, you will be an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations. Your primary focus will be on creating energy and excitement around our products and services, while providing exceptional customer experiences.

You will be responsible for engaging with a broad range of customers in a highly-traffic retail environment, using digital tools to communicate effectively and educate customers on the value of T-Mobile solutions.

Key Responsibilities:

  • Proactively engage with customers to identify their needs and provide solution-based selling techniques to demonstrate the value of T-Mobile products and services.
  • Use digital self-serve tools during customer interactions and the onboarding process to deepen relationships with customers and ensure their satisfaction.
  • Complete training on the T-Mobile in-store experience, new skills, products, and processes to stay up-to-date on the latest offerings.

What We Offer:

T-Mobile is committed to providing a competitive base salary and compensation package, as well as multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.



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