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Retail Cosmetics Sales Counter Manager

2 months ago


Woodbridge, New Jersey, United States Macy's Full time

Job Summary:

The Beauty Sales Counter Manager is responsible for leading the sales team in the cosmetics department to achieve sales goals and provide exceptional customer service. This role requires strong leadership and communication skills, as well as the ability to analyze sales data and develop strategies to drive business growth.

Key Responsibilities:

  • Recruit, Train, and Develop Sales Associates: Hire, train, and develop sales associates to ensure they have the skills and knowledge to provide excellent customer service and meet sales goals.
  • Manage Sales Performance: Analyze sales data to identify trends and areas for improvement, and develop strategies to drive sales growth.
  • Lead the Sales Team: Provide guidance, support, and feedback to sales associates to ensure they are meeting sales goals and providing excellent customer service.
  • Maintain a Positive Store Environment: Ensure the cosmetics department is well-organized, visually appealing, and meets company standards.
  • Communicate with Vendors and Buyers: Develop and maintain relationships with vendors and buyers to ensure timely receipt of merchandise and effective inventory management.
  • Meet Sales Goals: Develop and implement strategies to meet sales goals and drive business growth.

Requirements:

  • High School Diploma or Equivalent: Required.
  • 1-2 Years of Retail Experience: Required.
  • Strong Leadership and Communication Skills: Ability to lead and motivate a team, and communicate effectively with customers and colleagues.
  • Analytical Skills: Ability to analyze sales data and develop strategies to drive business growth.
  • Flexibility: Ability to work a flexible schedule, including evenings, weekends, and holidays.

Physical Requirements:

  • Prolonged Standing and Walking: Ability to stand and walk for prolonged periods, including during peak sales periods.
  • Color Vision: Ability to see colors accurately to ensure merchandise is properly displayed and priced.
  • Computer Skills: Ability to use computers and other technology to process transactions and manage sales data.