Sales Associate: Retail Experience

5 days ago


Santa Clara, California, United States Leap Full time
Job Title: PT Sales Associate: LEAP

At Leap, we're on a mission to revolutionize the world of retail by helping e-commerce brands establish brick and mortar stores. We're seeking a Part-Time Sales Associate to join our team and contribute to our success.

About the Role:
  • Create memorable experiences for customers and build brand loyalty
  • Able to accomplish multiple tasks in a fast-paced environment while servicing customers
  • Participate in general store maintenance, cleanliness, and upkeep
  • Support the initiatives of the leadership team to drive sales, client engagement, team engagement, visual merchandising, and operational excellence
  • Model reliability and flexibility by working varied hours and days to meet the needs of the business
  • Support other brands in the market/cluster for new store openings, activations, and/or additional coverage
  • Embraces learning and leveraging new technologies, systems, apps, etc.
  • Capable and willing to perform opening and closing tasks in the store
  • Must be at least 18 years of age
  • One or more years of customer service and/or retail experience; background in similar category preferred
  • Comfortability working with/using a ladder and lifting a maximum of 50lbs
  • Maintain an active floor presence, including standing and walking for extended periods of time
What We're Looking For:
  • Customer Obsessed & Service Oriented: Ability to initiate genuine connections, create a hospitable environment, anticipate customer needs, and possess excellent selling skills
  • Team Oriented: One team mindset, communicates clearly, and proactively seeks opportunity to support others
  • Professional: Punctual, accountable, and honest; takes initiative, accountability, and demonstrates strong work ethic
  • Brand/Category Expert: Keeps up with trends, fashion, and news in related industries; shows passion and ability to teach and educate customers within a specific category
  • Adaptable & Entrepreneurial: Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems
  • Detail Oriented: Operates with high efficiency and effectiveness, consistently produces polished and quality work
Measures of Success:
  • Key Performance Indicators: Sales, Conversion, UPT, AUR, & Traffic
  • Support Customer outreach and brand activations
  • Ability to accomplish tasks on time and effectively
Leap Perks:
  • Employee discount on product
  • 401k
  • Bonus Eligible
  • Flexible working hours/schedules
  • Employee Assistance Program

We're an equal opportunities employer and value diversity in our community. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.

Salary Range: $18.50/hr. - $20.50/hr.


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