Family Support Specialist

4 days ago


Chicago, Illinois, United States YWCA Metropolitan Chicago Full time
Job Summary

The Family Support Specialist will be responsible for recruiting and managing a home visiting caseload for the Ounce funded Program which serves at-risk teens 12-21 and their children (prenatal-five). The Family Support Specialist will work in collaboration with a team to meet the needs of the families they serve through family screenings and assessments, resource connections, group connection events, and helping their families prepare and transition their children into preschool.

Key Responsibilities
  • Manage weekly home visiting caseload for depending on capacity points) families ensuring member understanding of, and promote development of healthy attachments and positive relationships between parents and their children.
  • Assess all families for intake, provide appropriate referrals, and review parenting needs.
  • Develop home-based service plans with members that identify and address their own and their children's needs.
  • Conduct child and family screenings and assessments with families on caseload.
  • Maintain member confidentiality at all times.
  • Maintain all required and appropriate documentation, reports, and statistics of member caseload in a timely manner.
  • Assist with community outreach and recruitment efforts to solicit program involvement and promote program expansion.
  • Participate in staff meetings, reflective supervision, and group consultation on a regular basis.
  • Contribute to a collaborative, high-trust team environment in a participatory, positive manner.
  • Maintain a working knowledge of trends and best practices within the area of home visitation services.
Group Connections & Community Events

Plan and facilitate parent/child group connections and workshops and offers presentations to agencies and corporations about the program services.

Professional Development

Maintain working knowledge of the agency's programs and recent developments in the field through participation in required continuing education and attendance at seminars and conferences and trainings.

Work Environment

The work environment includes office work, heavy travel, and in-home services with families. The noise level is usually moderate. Movement requirements include walking, driving, sitting on the floor or kneeling. There may be a need to reach or to lift objects, such as packages or supplies. Communication needs include seeing, hearing, and speaking. While in the office, there will be periods of sitting, holding a telephone, and using computers. Attendance at community meetings and home visits will require heavy local travel. Reasonable accommodations will be made for an incumbent to meet the essentials responsibilities of the position.

Work Schedule

Monday - Friday, 8:00-4:30, this position may require work on some evenings and weekends. The schedule can vary depending on the needs of the agency.



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