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Patient Care Coordination Specialist

2 months ago

Kodiak, Alaska, United States Kodiak Area Native Association Full time

Become a vital member of our organization as a Patient Care Coordination Specialist at Kodiak Area Native Association. We are seeking an individual dedicated to providing thorough support to facilitate seamless patient care and referral processes.

Key Responsibilities:
  • Uphold the organization's mission, quality benchmarks, and patient-focused healthcare approach.
  • Act as the primary liaison for patients seeking information regarding care coordination and scheduling.
  • Assist in linking patients with the Benefits Coordinator for their insurance inquiries.
  • Ensure effective follow-up on patient referrals and external appointments.
  • Organize travel arrangements for patients when necessary.
  • Generate and monitor internal documentation for travel requests.
  • Distribute appointment reminders and address any obstacles to completion.
  • Collect and manage records from referrals and diagnostic testing.
  • Provide administrative assistance with lab and imaging result notifications.
  • Prepare necessary patient correspondence as required.
Requirements:

A high school diploma or equivalent (GED) is required, along with a minimum of three years of experience in a healthcare office environment. Familiarity with HIPAA and other healthcare regulations is crucial, as well as experience dealing with Medicaid, Medicare, and private insurance plans.

This position does not include any supervisory responsibilities.