Arrears Resolution Expert

2 days ago


California, Missouri, United States Clipboard Health Full time
Collection Specialist Job Description
Clipboard Health is seeking an experienced Collection Specialist to join our team. As a key member of our Billing Operations team, you will play a critical role in collecting payments from assigned healthcare facilities. This position requires a skilled communicator with excellent problem-solving skills to ensure timely cash flow for our company.

Key Responsibilities
* Monitoring accounts to identify outstanding debts and previous data for each debt or bill
* Contacting AP's/Admins via call or email regarding overdue payments or upcoming dues
* Resolving billing concerns and reporting on collections updates and accounts receivable status
* Maintaining accurate client contract information and communicating with the sales department
* Applying and delivering training content effectively
* Identifying critical accounts to endorse to managers

Requirements and Skills
* Excellent communication and problem-solving skills
* Strong negotiation skills
* Ability to work effectively with cross-functional teams
* Proficient in Microsoft Office Software and Google cloud-based software
* Experience with customer service tools (ticketing software, email platforms, chat & phone software, etc.)

Estimated Salary
$62,000 - $82,000 per year, based on location and experience.

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