Assistant Store Manager

2 days ago


Middletown, Maryland, United States Middletown Store (Middletown, MD) Full time

Job Summary:

The Assistant Store Manager - Retail Operations Lead is responsible for leading the daily operations of the sales floor at the Middletown Store, ensuring excellent customer service, and driving sales growth. This role is a key member of the store management team, responsible for implementing operational strategies to achieve business objectives.

Key Responsibilities:

  • Operational Excellence: Develop and execute operational plans to achieve sales targets, manage inventory, and maintain a clean and organized store environment.
  • Customer Service: Ensure that customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
  • Team Leadership: Lead and develop a high-performing team, providing coaching, training, and feedback to ensure they have the skills and knowledge to succeed.
  • Financial Management: Manage store expenses, inventory, and labor costs to achieve budgeted targets.
  • Inventory Control: Monitor and control inventory levels, ensuring that stock is accurately counted, and discrepancies are investigated and resolved.
  • Donation Processing: Oversee the processing of donations, ensuring that they are accurately recorded and stored in a secure and organized manner.
  • Training and Development: Provide training and development opportunities to team members, ensuring they have the skills and knowledge to succeed in their roles.
  • Communication: Communicate effectively with the store management team, sharing information and ideas to drive business growth and improvement.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: One year of retail management experience required.
  • Skills: Proficient in Microsoft Office Suite, excellent communication and leadership skills, ability to work in a fast-paced environment.


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