Customer Service Team Lead
2 weeks ago
Qualifications:
- Education: Bachelor's degree preferred
- Experience: Significant experience in a complex, fast-paced environment
- Leadership: Minimum 2 years of prior relevant people management experience
- Skills: Strategic thinker with strong analytical and creative problem-solving skills
- Communication: Excellent written and verbal communication skills
- Priorities: Passion for ensuring an excellent user experience
Responsibilities:
- Mentorship: Provide mentorship, guidance, and career development to team members
- Team Leadership: Lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical, and technical capabilities
- Cross-Functional Collaboration: Team management responsibilities for a market team, while also serving as a cross-functional and global liaison in developed areas of expertise
- Goal Setting: Establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results
- Project Delivery: Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem-solve analytical approaches and develop solutions
- Insight Generation: Identify actionable insights, suggest recommendations, and influence team strategy through effective communication
- User Advocacy: Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions
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Customer Service Team Lead
4 weeks ago
Franksville, Wisconsin, United States Teleperformance USA Full timeJob DescriptionQualifications:Education: Bachelor's degree preferredExperience: Significant experience in a complex, fast-paced environmentLeadership: Minimum 2 years of prior relevant people management experienceSkills: Strategic thinker with strong analytical and creative problem-solving skillsCommunication: Excellent written and verbal communication...
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Customer Service Team Lead
4 weeks ago
Franksville, Wisconsin, United States Teleperformance USA Full timeJob SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team at Teleperformance USA. As a key member of our organization, you will be responsible for leading a high-performing team through an exciting transition, building problem-solving, critical thinking, analytical, and technical capabilities.Key ResponsibilitiesMentorship and...
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Customer Service Representative
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Arby's Team Member
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Franksville, Wisconsin, United States Pilot Company Full time{"title": "Customer Service Representative", "content": "At Pilot Company, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a key role in making every stop on our guests' journey a great one.We're looking for team members who are passionate about building strong relationships with our...
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Arby's Team Member
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Customer Success Representative
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K12 Food Service Director
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