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Patient Services Associate
2 months ago
Job Title: Ambulatory Service Representative
Company: CHRISTUS Health
Overview:
The Ambulatory Service Representative plays a crucial role in facilitating patient interactions within a healthcare environment. This position involves managing various administrative responsibilities to assist patients in scheduling their appointments, medical evaluations, and necessary tests, ensuring a seamless experience.
Key Responsibilities:
- Assist patients with appointment scheduling and inquiries regarding medical services.
- Identify patient needs and provide suitable referrals to healthcare professionals.
- Maintain accurate records and documentation related to patient interactions.
- Collaborate with healthcare staff to enhance patient service delivery.
Qualifications:
- High School Diploma or equivalent required.
- Proficient in various software applications and computer systems.
- Understanding of business office operations and procedures.
- Ability to manage multiple tasks efficiently and remain composed under pressure.
- Excellent written and verbal communication abilities.
- At least 1 year of experience in a customer service role.
- Familiarity with medical terminology is advantageous.
Employment Type:
Full Time
Equal Employment Opportunity: We uphold the principles of equal opportunity in employment. For more information, please visit our website.
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