Water Treatment Technician

4 days ago


East Syracuse, New York, United States Waterco of the Central States, Inc. Full time
About Waterco of the Central States, Inc.

With over 87 years of experience in designing and distributing residential, commercial, and industrial water treatment systems, Culligan by WaterCo proudly holds the Good Housekeeping Seal, Consumer Digest 'Best Buy' rating, and is recognized by the iconic 'Hey Culligan Man' tagline. Our mission is to provide top-notch service and support to our customers worldwide.

We are currently seeking a highly skilled and dependable Service Technician to join our team in Syracuse, NY. This role requires strong problem-solving skills, excellent communication abilities, and a commitment to delivering exceptional customer service.

Salary Details

The estimated annual salary for this position is $52,000-$65,000, based on experience, with opportunities for additional compensation through our commission plan.

Job Description

This Service Technician will be responsible for:

  • Safe operation of a Company vehicle in accordance with state and federal DOT laws.
  • Adherence to established safety procedures.
  • Completion of daily service orders promptly.
  • Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve accordingly.
  • Foster customer relationships through direct interaction, effectively communicating equipment status and providing problem-solving solutions.
  • Ensure timely collection of payments upon service completion and assist in past due receivables collection.

This role also involves occasional travel to nearby Culligan branches as required.

Required Skills and Qualifications

To be successful in this role, you must possess:

  • A valid driver's license.
  • A high school diploma or equivalent.
  • Familiarity with the city area where duties will be performed.
  • Excellent interpersonal and communication skills (verbal/written).
  • Please note, candidates offered a position must undergo a DOT physical (at the time of hire and every two years thereafter), a drug screen, and a background check in line with state and Federal laws.
  • Minimum of one year of year of plumbing or maintenance is required
  • Face-to-face customer service
Benefits

We offer a comprehensive benefits package, including:

  • Competitive wages alongside a rewarding commission plan.
  • Medical, Dental, and Vision insurance.
  • Paid Parental leave.
  • 401K with a rewarding company match.
  • Exclusive Company purchase discounts.
  • Comprehensive company-provided training.
  • Flexible schedule options (Please inquire for details).
  • Our distinctive Employee Recognition Program, 'H2Onors'
Equal Opportunity Employer

Culligan by WaterCo fosters an inclusive workplace, making decisions and setting criteria for employment without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor deemed unlawful by federal, state, or local statutes.



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