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Customer Service Associate
1 week ago
MUSC Health & Medical University of SC is seeking a highly skilled Customer Service Representative to provide exceptional customer service and support to our patients. As a key member of our team, you will be responsible for responding to customer inquiries by telephone, email, or chat to provide non-technical problem resolution.
About the Role:
This is a full-time position with a schedule of 40 hours per week. The ideal candidate will have excellent communication skills, a strong ability to analyze customer needs, and a passion for delivering high-quality customer service. If you enjoy working in a fast-paced environment and are committed to providing exceptional patient care, we encourage you to apply
Responsibilities:
* Respond to customer inquiries by telephone, email, or chat to provide non-technical problem resolution
* Analyze customer needs and refer to other service or technical departments for follow-up as needed
* Use a customer relationship application or database to record activities and research product information
* Provide solutions or requested information to customers
Requirements:
* High school degree or equivalent required
* 0-6 months of work experience preferred
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong analytical and problem-solving skills
What We Offer:
* Competitive hourly rate
* Opportunities for professional growth and development
* Collaborative and supportive work environment
* Comprehensive benefits package
EEO Statement:
MUSC Health & Medical University of SC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based on applicable qualifications, merit, and business need.
Verify Program:
MUSC Health & Medical University of SC participates in the E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please visit [E-Verify website].
