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Banquet Service Associate

2 months ago

Tallahassee, United States AEG Full time

About the Role:

The Banquet Server will provide exceptional hospitality to guests in a fast-paced, high-volume environment. This role will assist the Food and Beverage Manager and Event Manager in serving guests during banquet functions to ensure a positive guest experience.

Responsibilities:

  • Prepare, refill, and serve beverages and wine for customers.
  • Set up tables according to meal period and specified standards.
  • Remove dishes and glasses from tables and take them to the kitchen or breakdown station.
  • Set up and break down buffet and break stations, as needed.
  • Remove and replace table linens and service settings, as required.
  • Clean and arrange workstations, chairs, and table pieces.
  • Refill salt, pepper, sugar, cream, and condiment containers.
  • Give menu descriptions to customers and answer questions regarding preparation.
  • Relay special orders to the Catering manager, banquet captain, chef, or kitchen.
  • Serve meals to customers or direct customers to buffets.
  • Observe customers to find out if anything else is needed.
  • Provide excellent customer service assistance to internal and external clients.

Qualifications:

  • Prior experience serving is preferred, but not necessary.
  • Must be at least 18 years of age.
  • High school diploma or equivalent GED. Equivalent experience may be substituted.
  • Must have the ability to work a flexible schedule including days, nights, weekends, extended (long) workdays, and extended number of days.