Client Service Associate

4 weeks ago


Étreux, Hauts-de-France, United States MFS Investment Management Full time
Overview: MFS Investment Management is a leading financial institution seeking a skilled Client Service Representative to join our team. This role offers a unique opportunity to work with clients, process transactions, and provide exceptional customer service.

About the Role: As a Client Service Representative, you will be responsible for responding to client inquiries, resolving account issues, and communicating with stakeholders via phone, email, and in-person interactions. You will also maintain accurate records of client interactions and perform additional duties as required.

Requirements: To be successful in this role, you will need an Associate's degree or equivalent experience, along with 0-1 year of customer service experience. Strong communication, analytical, and organizational skills are essential. Proficiency in Microsoft Office products is preferred.

Benefits: MFS Investment Management offers a comprehensive benefits package, including generous time-off, family focus programs, health and welfare plans, wellness initiatives, and life & disability benefits. The estimated salary for this role is $45,000 - $60,000 per annum, depending on location and experience.

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