Verizon Sales Representative

3 weeks ago


Pittsburgh, Pennsylvania, United States Mantra Management Group Full time
Job Title: Verizon Sales Associate

About the Role:
As a Verizon Sales Associate, you will play a key role in connecting our customers with the latest technology and wireless products. You will be responsible for providing exceptional customer service and sales support to our customers, ensuring they have a seamless experience with our services.

Key Responsibilities:

  • Initiate contact with potential, current, and former customers in person to provide a comprehensive understanding of our clients' wireless products and services.
  • Stay up-to-date on any promotions or discounts being offered by our client and upsell services when appropriate.
  • Maintain and organize sales contracts and other confidential customer information in our POS system.
  • Follow compliance guidelines as outlined by our clients and represent the brand in a professional manner at all times.
  • Collaborate with fellow Verizon Sales Associates to track customer engagement trends and campaign data.
  • Confidently answer any customer questions and overturn objections when necessary.


Why Work With Us:

At Mantra Management Group, we are committed to providing our team members with the skills and knowledge to grow and succeed in their careers. We offer in-house training to all of our new team members, ensuring they have a comprehensive understanding of our business operations and are equipped to provide exceptional customer service.

Requirements:


  • Prior experience in sales, customer service, retail, or a related field is preferred but not required.
  • Excellent written and verbal communications skills to interact effectively with customers, clients, and teammates.
  • Professional demeanor and the ability to foster positive relationships with customers and team members.
  • Ability to identify customer needs and offer appropriate solutions.
  • Ability to quickly learn and adapt to new wireless products and services.
  • Ability to work collaboratively within a fast-paced team environment.
  • High school diploma or equivalent is required.


Contact Information:

For more information about this role, please contact us at your local Verizon Wireless store.
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