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Retail Store Manager

2 months ago

Lahaina, Hawaii, United States OluKai-Kaenon-melin-Roark Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to join our team at OluKai-Kaenon-melin-Roark. As a key member of our management team, you will be responsible for leading our sales team and driving business growth through exceptional customer service and sales strategies.

Key Responsibilities
  • Leadership and Team Management
    • Lead and motivate a high-performing sales team to achieve sales goals and objectives.
    • Develop and implement effective sales strategies to drive business growth and improve customer satisfaction.
    • Recruit, train, and develop sales team members to ensure they have the skills and knowledge needed to succeed.
  • Customer Service and Sales
    • Provide exceptional customer service to ensure customer satisfaction and loyalty.
    • Develop and maintain strong relationships with customers to drive repeat business and referrals.
    • Meet or exceed sales targets and goals through effective sales strategies and techniques.
  • Store Operations and Management
    • Oversee daily store operations, including inventory management, visual merchandising, and store maintenance.
    • Manage store finances, including budgeting, forecasting, and financial reporting.
    • Ensure compliance with company policies and procedures.
  • Event Planning and Marketing
    • Plan and execute in-store events, promotions, and marketing campaigns to drive sales and customer engagement.
    • Develop and maintain relationships with local businesses and organizations to promote the store and drive business growth.
Requirements
  • 2+ years of retail management experience, preferably in a similar role.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and team management skills.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; bachelor's degree preferred.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Flexible work schedule and work-life balance.
  • Employee discount on OluKai-Kaenon-melin-Roark products.
  • Comped yearly product from all Archipelago brands.
  • Snack/beverage reimbursement up to $100.
  • Bonus Program eligibility.
  • Team building events.
  • Medical, Dental, Vision insurance.
  • 401k and 401k employer matching.
  • Paid Time Off.