U-Haul Center Team Member
1 week ago
We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at U-Haul. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring that customers receive the best possible experience with our products and services.
The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment. You will be expected to maintain a clean and organized workspace, assist customers with their rental needs, and participate in ongoing continuous education through U-Haul University.
This is an exciting opportunity to join a dynamic and growing company that values its employees and offers a range of benefits and opportunities for advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
Responsibilities
* Provide exceptional customer service to all customers, both in-person and over the phone
* Assist customers with their rental needs, including vehicle selection, equipment usage, and payment processing
* Maintain a clean and organized workspace, including the rental fleet and storage areas
* Participate in ongoing continuous education through U-Haul University to stay up-to-date on new products and services
* Collaborate with other team members to achieve sales and customer satisfaction goals
Qualifications
* High school diploma or equivalent required; some college or prior experience in customer service or operations preferred
* Valid driver's license and good driving record required
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing circumstances
Benefits
* Competitive salary range: $45,000 - $60,000 per year, depending on experience
* Comprehensive benefits package, including medical, dental, and vision insurance
* Paid time off, including holidays and vacation days
* Opportunities for career advancement and professional growth
* Employee discounts on U-Haul products and services
Work Environment
The work environment involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
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