Forever 21 Sales Ambassador

2 weeks ago


San Diego, California, United States Forever 21 Full time

Role Overview

As a Sales Associate at Forever 21, you will be an integral part of our dynamic team, dedicated to delivering exceptional customer experiences and driving sales growth.

Key Responsibilities

  1. Provide exceptional customer service, ensuring a welcoming environment and promptly addressing customer inquiries.
  2. Proactively engage with customers to understand their needs and preferences, driving sales through effective product recommendations.
  3. Maintain a thorough knowledge of Forever 21 products, including features, benefits, and promotions.
  4. Process sales transactions efficiently and accurately, handling returns and exchanges with a positive attitude.
  5. Contribute to visual merchandising efforts, ensuring a cohesive and appealing store presentation.
  6. Participate in daily recovery efforts, ensuring the store is well-organized and visually appealing.
  7. Collaborate with colleagues to achieve sales goals, share knowledge, and provide support as needed.
  8. Adhere to company policies, procedures, and loss prevention practices at all times.
  9. Embody the Forever 21 spirit, demonstrating a passion for fashion, customer satisfaction, and teamwork.

Requirements and Qualifications

  1. Must be at least 16 years of age.
  2. Minimum of one year of retail sales experience and previous cash handling experience is preferred.
  3. Must be energetic, charismatic, and possess strong communication, organizational, and time management skills.
  4. Must have excellent interpersonal skills and be able to act with integrity and business maturity.
  5. Must be able to complete sales transactions in the POS register system.
  6. Must be available to work a flexible schedule, including evenings, weekends, and holidays.
  7. Must be able to spend up to 100% of working time standing and walking.
  8. Must be able to lift and carry up to 50 lbs.
  9. Must be able to perform repetitive finger, hand, and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.

Why Choose Forever 21?

We offer a dynamic and inclusive work environment, where you can unleash your creativity, develop your skills, and grow your career. As a valued member of our team, you will enjoy competitive staff discounts, opportunities for career advancement, and a comprehensive benefits package.

Equal Employment Opportunity

SPARC Group LLC is an equal opportunity employer, committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship, and any other characteristic protected by law.


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