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Security Account Manager
2 months ago
At Allied Universal, we're committed to providing exceptional security services that protect people and property. As a Security Account Manager, you'll play a critical role in delivering high-quality security solutions to our clients.
Responsibilities- Supervise the day-to-day security operations of assigned client sites, ensuring seamless execution and exceptional customer service.
- Manage a team of security officers, site supervisors, and shift managers, providing guidance, coaching, and development opportunities to drive performance and retention.
- Build and maintain strong relationships with clients, understanding their unique needs and delivering tailored security solutions that meet or exceed their expectations.
- Coordinate necessary support services, including payroll, billing, and scheduling, to effectively manage client sites and drive business growth.
- Ensure all required reporting and contract compliance requirements are met, maintaining accurate records and providing timely updates to clients and stakeholders.
- Address escalated security issues or emergency situations promptly and effectively, demonstrating a commitment to client satisfaction and security.
- Other management responsibilities as determined by leadership, including staff development, performance management, and operational excellence.
- Four-year degree in Criminal Justice, Business Administration, or related field.
- Previous contract security, facilities management, military, or law enforcement experience.
- At least two years of business management/operations/supervisory experience, depending on the size and scope of the client.
- Ability to develop and grow customer relationships, drive business growth, and manage multiple priorities and complex situations.
- Outstanding interpersonal and communication skills, with the ability to work in a team-oriented management environment.
- Medical, dental, vision, basic life, AD&D, and disability insurance.
- Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
- Eight paid holidays annually, five sick days, and four personal days.
- Vacation time offered at an accrual rate of 3.08 hours biweekly.
Allied Universal is an Equal Opportunity Employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.