Patient Care Specialist

5 days ago

Southaven, Mississippi, United States Xanitos Full time
Job Title: Patient Care Specialist

Xanitos, Inc. is a management company that provides hospital housekeeping, patient transport, and central laundries services. Our company is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top-quality service.

The results are evident; at the hospitals we serve, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs.

We are hiring a Full-Time Patient Care Specialist for First Shift at Baptist Memorial Hospital - DeSoto in Southaven, MS. The ideal candidate will be responsible for providing patient visual and audible observation of assigned patients with the alignment of a Registered Nurse (RN) and directed by the Xanitos Leadership team.

Responsibilities:
  • Monitor both visually and audibly the assigned patient's condition and behavior at all times.
  • Remain at the bedside of assigned patient at all times, unless relieved by an appropriate staff member.
  • Verbally redirect the patient from participating in at-risk behaviors.
  • Complete observation reports at the assigned times.
  • Take initiative in compassionately rendering service or responding to needs.
  • Interact hospitably, cheerfully, and supportively with staff, patients, visitors, and work colleagues.
  • Immediately summon the nursing staff if the patient requires assistance, control, or other nursing interventions or exhibits unusual behavior or verbalizations.
  • Collaborate to identify and report patient safety issues.
  • Assure patient environment is safe, reporting any safety hazards to the charge nurse.
  • Remove visible hazards and report, as appropriate.
  • Assist in calming and/or reorienting patient in cases of distress, or confusion.
  • Assist with keeping patient's room, safe and in an orderly fashion at all times.
  • Escort patient when diagnostic testing is required.
  • Participate in hand-off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment.
  • Ensure coverage around meal break times and prior to leaving patient for any reason.
  • Assist patient with ordering dietary tray, setting up of patient's meal trays, basic positioning of patient, taking a ride in wheelchair and/or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.
  • May assist with ambulation, if directed to by the RN.
  • Respect hospital and company property.
  • Respond rapidly and thoroughly to emergencies, special needs, etc.
  • Take suggestions and direction from supervisors and Hospital staff.
  • Demonstrate knowledge of department policies and procedures.
  • Honor department's attendance, break, behavior, dress, personal hygiene, and safety codes.
  • Follow all confidentiality and other regulatory requirements.
  • Comply with all department and hospital educational programs.
  • Always behave in a Professional manner.
  • Assist other associates, as necessary.
  • Respond to direction as provided.
  • Maintain all Xanitos company standards.
  • Comply with facility confidentiality and patient's rights policy as outlined in the facilities HIPAA policies and procedures.
  • Other duties may be assigned.
Qualifications:
  • Post-Offer Medical, Background Screening and Drug Test required.
  • Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment.
  • High school diploma or general education degree (GED); or equivalent required.
  • Ability to read and understand written English communication including patient identifiers, pick and receiving location, isolation precaution notifications and other important patient information necessary to perform assigned task.
  • CPR AED or basic life support healthcare provider (BLS-HCP) certification required.
  • Any other unit-specific training required by Hospital partner such as but not limited to, the hospital partners new hire orientation.
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for long periods of time; stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Ability to work in a standing position for long periods of time. Requires lifting, carrying, pushing, pulling of up to 50 lbs. Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee is occasionally exposed to work near moving mechanical parts.

The noise level in the work environment is usually average.

Benefits:
  • Medical
  • Dental
  • Vision
  • Life, Accident and Disability Insurance
  • 401k Retirement Plans
  • Employee Assistance Program (EAP)
  • Employee Wellness Program
  • Commuter Benefits
  • Shoes for Crews Reimbursement
  • Paid Time off including Vacation, Sick, Paid Company Holidays, Bereavement, and Jury Duty.
  • Employee Discounts to Theme Parks, Theaters, Sporting Events, Movies and More

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