Sales Floor Coordinator

2 months ago

Salisbury, Maryland, United States Chico's FAS Full time
POSITION SUMMARY:

The Retail Operations Supervisor plays a crucial role in assisting the Store Manager to foster a customer-centric and product-oriented sales environment, ensuring that our core values and guiding principles are integrated into all store activities. This includes overseeing sales operations, safeguarding assets, and managing human resources functions to deliver an exceptional customer experience while maximizing profitability.


KEY RESPONSIBILITIES:

Performance Management:
  • Evaluates sales data and key performance indicators to identify business needs; collaborates with the Store Manager to implement effective sales strategies.
  • Sets clear expectations and holds the store team accountable for meeting brand standards and performance metrics.
  • Manages payroll and inventory budgets efficiently.
  • Oversees essential operational tasks such as scheduling, shrink audits, inventory management, and payroll documentation.
  • Ensures compliance with financial policies, including cash handling and transaction accuracy.
  • Conducts training to reinforce loss prevention policies and operational procedures.
  • Administers inventory processes, including receipt and dispatch, and ensures merchandise levels are maintained.
  • Maintains visual merchandising standards and store organization reflective of the brand.
  • Fosters a high-performance culture, motivating the sales team to achieve sales and productivity targets.
  • Provides training and coaching to enhance product knowledge among the sales team.

Team Development:
  • Inspires and motivates the store team, cultivating a shared vision while exemplifying core values.
  • Encourages a collaborative approach to problem-solving.
  • Communicates effectively with the store team and Store Manager to drive positive changes.
  • Seeks opportunities for personal development and actively seeks feedback to enhance leadership skills.

Customer Engagement:
  • Models and promotes exemplary customer service standards, ensuring a seamless omni-channel experience.
  • Utilizes various sales techniques and product knowledge to assist customers in making informed merchandise selections.
  • Addresses customer concerns promptly and effectively.
  • Ensures a smooth and efficient checkout process, staying informed on payment policies and procedures.
  • Encourages consistent customer communication through loyalty programs and engagement initiatives.

Talent Management:
  • Assists in recruiting and developing a high-performing team.
  • Supports training initiatives and provides follow-up to ensure effectiveness.
  • Evaluates and coaches team performance regularly.
  • Collaborates with the Store Manager to resolve HR-related issues promptly.
  • Recognizes and rewards outstanding performance to enhance team engagement.
  • Ensures adherence to employment practices and policies.

ADDITIONAL INFORMATION:

This position may involve various duties across different brands, and responsibilities may vary accordingly.


QUALIFICATIONS:
  • High School diploma or equivalent required.
  • 2+ years of experience in retail management preferred.
  • Must be at least 18 years old.
  • Excellent verbal and written communication skills.
  • Able to adapt to company-provided technology.
  • Demonstrated customer service excellence with a strong sales and leadership track record.
  • Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
  • Proven leadership and team-building capabilities.
  • Knowledge of store operational processes.
  • Ability to communicate effectively with customers and team members.
  • Regular attendance is essential to meet operational needs.

Flexibility to work various shifts, including evenings, weekends, and holidays is required.

  • Sales Consultant

    3 weeks ago

    Salisbury, Maryland, United States Empire Today Full time

    Job OpportunityJob Title: Outside Sales RepresentativeJob Summary: Empire Today is seeking a motivated and results-driven Outside Sales Representative to join our team. As a key member of our sales team, you will be responsible for meeting with customers in their homes to provide flooring solutions and exceed sales targets.Key Responsibilities:Meet with...

  • Sales Consultant

    2 weeks ago

    Salisbury, Maryland, United States Empire Today Full time

    Job OverviewEmpire Today is seeking a motivated and results-driven Sales Consultant to join our team. As a Sales Consultant, you will be responsible for meeting with customers in their homes to provide flooring solutions and exceed sales targets.Key Responsibilities:Meet with customers to understand their flooring needs and provide personalized...

  • Floor Staff Member

    2 weeks ago

    Salisbury, Maryland, United States Regal Entertainment Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Floor Staff member at Regal Entertainment. As a key member of our theatre team, you will be responsible for providing exceptional service to our guests, ensuring a safe and enjoyable experience, and maintaining a clean and welcoming environment.Key...

  • Retail Sales Associate

    2 weeks ago

    Salisbury, Maryland, United States Burlington Full time

    Burlington Retail Sales Associate Job DescriptionAs a Retail Sales Associate at Burlington, you will play a key role in delivering exceptional customer experiences and maintaining a clean and organized sales floor.Key Responsibilities:Provide top-notch customer service, greeting and assisting customers with their needs.Maintain a neat and organized sales...

  • Seasonal Retail Sales Associate

    2 weeks ago

    Salisbury, Maryland, United States Burlington Full time

    Burlington Retail Sales Associate Job DescriptionWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Burlington. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and supporting the management team with...

  • Store Sales Associate

    2 weeks ago

    Salisbury, Maryland, United States Citi Trends Full time

    Citi Trends Citi Trends **Job Summary:** As a Store Sales Associate at Citi Trends, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with merchandising and inventory management. **Key Responsibilities:** * Provide top-notch customer service, including greeting customers,...

  • Sales Associate

    3 weeks ago

    Salisbury, Maryland, United States The Children's Place Full time

    Job Summary:The Sales Associate will play a key role in supporting the Store Leadership Team to achieve company goals and initiatives. This individual will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and utilizing effective selling techniques to drive sales and meet customer needs.Key...

  • Sales Director

    2 months ago

    Salisbury, Maryland, United States Jerry Hunt SuperCenter Full time

    Sales Manager Job Description **About Us** Jerry Hunt Supercenter is a family-owned and operated pre-owned dealership with over 40 years of experience in the industry. We pride ourselves on our professional work environment and dedication to providing top-quality vehicles and outstanding customer service. **Job Summary** We are seeking an exceptional...

  • Store Sales Associate

    2 weeks ago

    Salisbury, Maryland, United States Citi Trends Full time

    Job Summary:Citi Trends is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with merchandising and inventory management.Key Responsibilities:Provide excellent customer service,...

  • Sales Associate

    2 weeks ago

    Salisbury, Maryland, United States Rack Room Shoes Full time

    Job SummaryRack Room Shoes is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...

  • Retail Sales Associate

    3 weeks ago

    Salisbury, Maryland, United States JD Sports Full time

    JD Sports Job DescriptionWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at JD Sports.Key Responsibilities:Provide exceptional customer service and sales support to ensure a positive shopping experience for our customers.Perform cashiering duties, including operating a cash register and handling customer...

  • Sales Associate

    2 weeks ago

    Salisbury, Maryland, United States Walmart Full time

    Job Summary: As a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring that customer orders are filled accurately and efficiently.Key Responsibilities:Review customer orders and locate merchandise on the sales floorEnsure customer orders are filled accurately and efficientlySmile, greet, and thank...

  • Cashier/Sales Associate

    1 month ago

    Salisbury, Maryland, United States Shore Stop Full time

    OverviewAt Shore Stop, we're more than just a convenience store - we're a community hub where customers find a welcoming atmosphere and exceptional service. As a Cashier/Sales Associate, you'll be the face of our store, ensuring a seamless shopping experience for our customers.ResponsibilitiesCustomer Service Superstar: Provide top-notch customer service,...

  • Retail Cashier and Sales Specialist

    2 months ago

    Salisbury, Maryland, United States GPM Investments Full time

    Customer Engagement Expert: Be the welcoming presence that interacts with every customer who enters our establishment.Sales Floor Champion: Maintain an organized and visually appealing sales area, ensuring that products are readily available and attractively displayed.Customer Support Advocate: Provide assistance, respond to inquiries, and guarantee a...

  • Sales Associate

    1 week ago

    Salisbury, Maryland, United States Burlington Full time

    Job Summary: As a Store Associate at Burlington, you will be responsible for delivering exceptional customer service, accurately processing transactions, and assisting customers in finding merchandise.Key Responsibilities:Provide excellent customer service with a positive and professional attitudeRing up sales accurately and efficientlyAssist customers in...

  • Retail Sales Associate

    1 month ago

    Salisbury, Maryland, United States Shore Stop Full time

    OverviewAt Shore Stop, we're more than just a convenience store - we're a community hub where customers find a welcoming atmosphere, helpful service, and a sense of belonging. As a key member of our team, you'll be responsible for creating a positive shopping experience for our customers, ensuring our store is well-stocked and clean, and providing...

  • Sales Manager/Desk Manager

    1 month ago

    Salisbury, Maryland, United States Jerry Hunt SuperCenter Full time

    About Jerry Hunt SupercenterJerry Hunt Supercenter is a family-owned and operated dealership with a long history of excellence in the automotive industry. With locations in Lexington and Salisbury, NC, we pride ourselves on providing top-quality vehicles and outstanding customer service.What We're Looking ForWe're seeking an exceptional Sales Manager to join...

  • Retail Sales Department Manager

    1 month ago

    Salisbury, Maryland, United States Boscov's Department Stores Full time

    Retail Sales Department Manager Job DescriptionBoscov's Department Stores is seeking a highly skilled Retail Sales Department Manager to join our team. As a key member of our management team, you will be responsible for supervising a team of sales associates to ensure they provide exceptional customer service and meet sales goals.Key...

  • Retail Sales Department Manager

    4 weeks ago

    Salisbury, Maryland, United States Boscov's Department Stores Full time

    Retail Sales Manager OpportunityBoscov's Department Stores is seeking an experienced Retail Sales Manager to lead our sales team and drive customer satisfaction. As a key member of our management team, you will be responsible for supervising a team of associates to ensure they provide exceptional customer service and meet sales goals.Key...

  • Sales Associate

    3 weeks ago

    Salisbury, Maryland, United States The Children's Place Full time

    Job SummaryThe Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques.ResponsibilitiesBe aware of customer activity and respond with a...