Retail Sales Specialist

3 days ago


Chicago, Illinois, United States The UPS Store of Chicago Full time
Job Overview

We are seeking a skilled Retail Sales Specialist to join our team at The UPS Store of Chicago. As a key member of our retail staff, you will be responsible for delivering exceptional customer service and ensuring seamless transactions.

This role requires strong communication skills, the ability to work in a fast-paced environment, and a passion for sales and customer satisfaction.

Key responsibilities include:

  • Providing outstanding customer service to all clients, including walk-in customers and phone inquiries
  • Continuously practicing good listening skills with customers, colleagues, and leadership
  • Welcome and identify customer needs
  • Explain products and services to customers
  • Monitor inventory to ensure product is in stock
  • Enter and process customer orders
  • Investigate and resolve customer complaints
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Maintains a clean and safe working environment

Benefits of this role include:

  • A competitive salary of $45,000 per year
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a variety of customers and products


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