Retail Engagement Coordinator

2 weeks ago


Knoxville, United States HomeSense Full time
{"title": "Retail Engagement Coordinator", "description": "Job Summary

We are seeking a highly motivated and experienced Retail Engagement Coordinator to join our team at HomeSense. As a key member of our frontline team, you will be responsible for promoting a highly satisfied customer experience while driving customer loyalty.

Key Responsibilities:

  • Promote a highly satisfied customer experience through excellent customer service skills
  • Drive customer loyalty through programs and initiatives
  • Address customer concerns and issues promptly
  • Train and mentor all associates on policies and procedures
  • Provide recognition and constructive feedback on cashier performance
  • Maintain and monitor cash controls, including change funds
  • Adhere to all labor laws and meal and break period policies
  • Assign registers and coordinate breaks to ensure optimized coverage at the frontline and sales floor
  • Audit and approve paperwork
  • Maintain cleanliness, recovery, and organizational standards throughout the frontline
  • Monitor all frontline equipment and communicate issues to management
  • Execute and adhere to company directives
  • Maintain and uphold merchandising standards within the queue line
  • Adhere to all operational, merchandise, and loss prevention policies and procedures
  • Ensure proper and timely handling of damages and mark out of stock
  • Promote a safe environment and report any safety hazards in the store

Requirements:

  • High school graduate or equivalent degree preferred
  • Available to work flexible schedule, including evenings and weekends
  • Able to work as a team member
  • Excellent interpersonal skills
  • Exceptional customer service skills
  • Able to lift heavy merchandise with or without reasonable accommodations
  • Able to train and provide direction to others
  • Able to run a register and handle money
  • Must be able to handle confidential information with discretion
  • Experience as a coordinator or previous retail/supervisory experience preferred

About Us:

We are a dynamic and ever-evolving retail company that values diversity, equity, and inclusion. We are committed to creating a workplace culture that is welcoming, valued, and engaged. We believe in the importance of teamwork and collaboration and are looking for individuals who share our values and are passionate about delivering exceptional customer experiences.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.

"}

  • Knoxville, United States HomeSense Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Engagement Coordinator to join our team at HomeSense. As a key member of our frontline team, you will be responsible for promoting a highly satisfied customer experience while driving customer loyalty.Key ResponsibilitiesPromote a highly satisfied customer experience through excellent...

  • Market Sales Lead

    3 weeks ago


    Knoxville, Tennessee, United States Campbell Soup Company Full time

    About the RoleCampbell Soup Company is seeking a highly skilled Market Sales Lead to join our team. As a key member of our sales organization, you will be responsible for driving retail engagement and identifying incremental volume opportunities at the retailer level to deliver our sales objectives.Key ResponsibilitiesRetail Engagement (60%):Monitor,...


  • Knoxville, Tennessee, United States Marshalls Full time

    About the RoleWe are seeking a highly skilled and organized Department Coordinator to join our Retail team at Marshalls. As a key member of our store operations, you will play a vital role in ensuring the smooth execution of receiving and merchandising standards, while also providing an exceptional customer experience.Key ResponsibilitiesMerchandising and...


  • Knoxville, Tennessee, United States TJ Maxx Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Retail Department Coordinator. As a key member of our store team, you will be responsible for ensuring an exceptional customer experience and supporting the store management in various administrative functions.Key ResponsibilitiesCustomer Service: Engage and...


  • Knoxville, United States HomeSense Full time

    About the RoleWe're seeking a highly organized and detail-oriented individual to join our team as a Retail Backroom Coordinator. In this role, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to maintain a clean and organized store.Key...


  • Knoxville, United States HomeSense Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Retail Merchandise Coordinator to join our team at HomeSense. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and maintaining a clean and organized...


  • Knoxville, Tennessee, United States Planned Parenthood of Tennessee & N. Mississippi Full time

    Position OverviewOrganization: Planned Parenthood of Tennessee & N. MississippiRole: Knoxville Community Engagement CoordinatorREPORTS TO: Executive Director of Planned Parenthood of Tennessee & N. MississippiSTATUS: $25/hour, 30 hours per weekABOUT PLANNED PARENTHOOD OF TENNESSEE & N. MISSISSIPPIPlanned Parenthood of Tennessee & N. Mississippi is a...


  • Knoxville, Tennessee, United States T.J. Maxx Full time

    T.J. Maxx is seeking a highly skilled Retail Department Coordinator to join our team at the Charlotte Hwy Promenade at Carolina Reserve location. As a key member of our retail operations team, you will be responsible for executing receiving and merchandising standards, orchestrating truck delivery, and prioritizing the processing of merchandise onto the...


  • Knoxville, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and organized Department Coordinator to join our team at Marshalls. As a key member of our sales floor team, you will be responsible for promoting an excellent customer experience and overseeing a team of Associates to ensure prompt and courteous customer service.Key ResponsibilitiesLead by example by engaging and...


  • Knoxville, Tennessee, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly skilled and organized Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to provide an excellent customer...


  • Knoxville, Tennessee, United States Marshalls Full time

    Job Summary As a Retail Department Supervisor at Marshalls, you will be responsible for training and coaching Associates on delivering exceptional customer experiences while promoting loyalty programs. Key Responsibilities Train and coach Associates on personalizing the customer experience Assign registers and support POS coverage needs Coordinate breaks...


  • Knoxville, Tennessee, United States T.J. Maxx Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Retail Department Coordinator to join our team at T.J. Maxx. As a key member of our retail operations team, you will be responsible for executing receiving and merchandising standards, prioritizing the processing of merchandise onto the sales floor, and training and mentoring associates on...


  • Knoxville, Tennessee, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly skilled and motivated Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...


  • Knoxville, United States Marshalls Full time

    Job SummaryWe are seeking a highly skilled and organized Retail Department Coordinator to join our team at Marshalls. As a key member of our store operations, you will be responsible for ensuring the efficient processing of merchandise, maintaining a clean and organized store environment, and providing exceptional customer service.Key ResponsibilitiesExecute...


  • Knoxville, Tennessee, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store.Key ResponsibilitiesCustomer Experience: Create a...


  • Knoxville, United States Marshalls Full time

    Job SummaryWe are seeking a highly skilled and motivated Department Coordinator to join our retail team at Marshalls. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional...


  • Knoxville, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...


  • Knoxville, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...


  • Knoxville, United States TJX Companies Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each...


  • Knoxville, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...