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Security Supervisor I

2 months ago

DeKalb Illinois, United States Northwestern Memorial Healthcare Full time
Job Summary

This role is responsible for supervising the daily operations of a specifically assigned Security Department duty shift at a particular site. The Security Supervisor I reflects the mission, vision, and values of Northwestern Memorial Healthcare, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

Key Responsibilities
  • Communicate regularly with other shift leadership regarding security needs
  • Disseminate pertinent information to assigned subordinate Security team members
  • Assist in identifying opportunities and taking immediate action (if applicable) for improvement regarding safety and security issues on their shift
  • Assist the Security Services leadership in performing general safety and security monitoring, providing recommendations to ensure compliance with Northwestern Memorial Healthcare policies as needed
  • Provide operational oversight of campus-specific Video Management and Access Control systems
  • Maintain personal knowledge of industry standards/requirements and technology trends in healthcare safety and security
  • Complete required operational shift records, reports, and pass downs
  • Collaborate with various support services teams to maintain a safe environment in Northwestern Memorial Healthcare facilities during their assigned shift
  • Build and maintain team cohesiveness on their shift
  • Prioritize the deployment and utilization of security resources to support the patient's first mission and provide a safe environment for staff
  • Provide an effective leadership role in any investigations of fire, theft, criminal activity, and accidents on Northwestern Memorial Healthcare property as needed
  • Cultivate an environment of support and learning for new security team members by assisting with orientation, internal training, providing constructive feedback, IAHSS testing, and annual mandatory education and competencies
  • Act as a Security Services department reference for shift associates
  • Adhere to, and assist, the Security Services leadership with the management of the department and system policies and procedures

Performs other duties as assigned.