Computer Systems Technician
2 weeks ago
We're a leading fitness franchisor and operator with a mission to enhance people's lives with an affordable, high-quality fitness experience. Our team of inspiring, motivated, and fun-loving go-getters are shaping the future of our brand.
CompensationThe estimated salary for this position is $55,000 - $70,000 per year, depending on experience and location.
Job OverviewWe're seeking a Computer Systems Technician to install and maintain computer systems and networks in our retail locations. This role will also involve guiding users on how to use our IT infrastructure safely and effectively.
Key Responsibilities- Provide basic end-user support, including onboarding and offboarding members.
- Utilize our ticketing system to document and prioritize work, responding to requests in a timely fashion.
- Install and set up networks, computers, and peripheral components at new clubs and for traveling corporate staff members.
- Provide Tier 1 Support, troubleshooting, and maintenance of basic technology implementations.
- Train and support users in new and existing IT systems, policies, and procedures.
- High School diploma or equivalent required.
- At least 1-2 years of experience in hardware and software installation/integration is required.
- Fundamental understanding of computer networks and ability to identify, troubleshoot, and document network connectivity and performance issues.
- Familiarity with software and hardware-based firewalls, anti-virus, anti-malware, and other associated technologies.
- 401(k) matching.
- Competitive salary.
- Dental insurance.
- Health insurance.
- Opportunity for advancement.
- Paid time off.
- Parental leave.
- Vision insurance.
- Wellness resources.
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