Customer Service Representative

6 days ago


Troutdale, Oregon, United States Travel Centers Of America Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Travel Centers of America family, you will be responsible for delivering exceptional service to our guests, ensuring their travel experience is nothing short of amazing.

About Us

At Travel Centers of America, we pride ourselves on providing a convenient, one-stop shopping experience to our customers. Our locations offer a wide range of dining options, making it easy for our guests to find what they need.

Responsibilities
  • Deliver Exceptional Guest Service: Provide friendly, accurate, and efficient service to our guests, ensuring their needs are met and exceeded.
  • Serve with a Smile: Serve each customer courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude.
  • Maintain a Clean Environment: Ensure the restaurant environment is clean and welcoming for all guests.
  • Process Transactions: Process transactions accurately and efficiently using our point-of-sale (POS) system.
  • Prioritize Tasks: Prioritize your work according to kitchen and dining guest needs.
Requirements
  • Basic Computer Knowledge: Basic computer knowledge, preferably with POS experience.
  • Food Service Experience: Previous food service experience is a plus.
  • Good Communication Skills: Good verbal communication skills and ability to work effectively in a team environment.
  • Flexible Availability: Ability to work flexible hours, including nights, weekends, and some holidays.
What We Offer
  • Competitive Salary: $17.00 - $19.00 per hour, depending on experience and qualifications.
  • Benefits Package: Medical, dental, vision, and life insurance, 401(k) with company match, vacation and paid holidays, tuition reimbursement, and meal discounts.
  • Ongoing Training: Opportunities for growth and advancement within our company.


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