Assistant Manager/Storage Consultant

1 day ago


Boca Raton, Florida, United States Value Store It Self-Storage Full time
Job Summary

We are seeking a highly motivated and customer-focused Storage Consultant to join our team at Value Store It Self Storage. As a key member of our operations team, you will be responsible for delivering exceptional customer service, maintaining facility operations, and driving revenue growth.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Maintain facility operations, including daily cleaning, maintenance, and security checks.
  • Support sales objectives by promoting Value Store It Self Storage services and products to customers.
  • Accurately handle cash and balance receipts, making collections, and processing daily bank deposits.
  • Participate in collecting past due accounts and maintaining accurate records for each customer.
  • Effectively utilize computer systems, including Microsoft Windows and QuickBooks software.
Requirements
  • A High School diploma/GED equivalent and at least one year of related experience and/or training in direct sales, retail, and/or customer service.
  • Leadership skills and experience supervising others is helpful for growth potential.
  • Ability to write routine reports and correspondence, use a computer, and present information to groups of managers, clients, customers, and the general public in English.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will generally split time between an office environment and outside work tasks. These outside tasks may need to be performed in either extreme cold or extreme heat. The noise level in the work environment is usually moderate.

General Facility Hours: Monday - Friday 9:00 AM - 6:00 PM, Sat. 9:00 AM - 6:00 PM, Sunday 10:00 AM - 2:00 PM, at most locations (generally two days off per week; not typically Saturday)



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