Customer Experience Lead

1 day ago


Round Rock, Texas, United States Levi Strauss & Co. Full time
Your Opportunity

Levi Strauss & Co. is seeking a talented Retail Supervisor to join our team in Round Rock, TX. As a key member of our store management team, you will drive sales growth, deliver exceptional customer experiences, and promote a positive store environment. In this dynamic role, you will supervise and develop a team of retail associates, implement business strategies, manage inventory, and maintain visual merchandising standards.

Our ideal candidate will have a strong background in retail leadership, excellent communication and interpersonal skills, and a passion for delivering exceptional customer experiences. You will work closely with the store management team to achieve sales targets, manage inventory, and maintain visual merchandising standards.

Responsibilities and Requirements

• Supervise and develop a team of retail associates to deliver exceptional customer experiences and achieve sales targets
• Implement business strategies, manage inventory, and maintain visual merchandising standards
• Participate in training programs for new hires and existing employees on LS&Co culture, product knowledge, and store policies
• Work with the store management team to set performance expectations, provide coaching, and foster an environment that encourages engagement, retention, and talent development
• Efficiently handle cash handling and merchandise operations, adhering to store procedures and maintaining quality standards
• High school diploma or GED preferred

We offer a competitive hourly rate of $18.00 - $22.00 per hour, based on experience, as well as a comprehensive benefits package, including 401(k) match, five hours of paid volunteer time per month, 60% product discount, and paid family leave.

We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer experiences.

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